Modern Slavery Statement for Marylebone Cleaners

Marylebone Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This modern slavery statement sets out the steps we take to prevent exploitation, forced labour, servitude, and human trafficking within our operations and supply chains. We operate a zero-tolerance policy toward any form of modern slavery, and we expect the same standard from everyone who works with us. Our approach is grounded in responsible practices, careful oversight, and continuous improvement.

As a provider of cleaning services, we recognise that risks can arise in labour-intensive sectors, particularly where staffing, recruitment, or subcontracting arrangements are involved. For that reason, Marylebone Cleaners applies robust checks when engaging employees, contractors, and suppliers. We seek to ensure that every person involved in delivering our cleaning services is treated lawfully, paid appropriately, and able to work freely. Our commitment applies across the full lifecycle of our operations, from recruitment to contract management.

We prohibit the use of forced, bonded, or involuntary labour in any part of our business. Any suspected breach of this policy is treated seriously and may result in immediate investigation, corrective action, and termination of a business relationship if required. In line with our anti-slavery commitment, we expect suppliers to confirm compliance with applicable labour laws and to maintain transparent working practices. This includes the responsible use of labour agencies, where relevant, and the retention of records that support lawful employment.

To strengthen oversight, Marylebone Cleaners carries out supplier audits and periodic reviews based on risk. These audits may include document checks, workforce verification, and assessment of recruitment and payment practices. Where concerns are identified, we request immediate remediation and follow-up evidence of improvement. Suppliers that cannot demonstrate compliance may be suspended or removed from our approved supply chain. This process helps us maintain a cleaner, safer, and more ethical service model.

We also require suppliers to uphold ethical sourcing principles and to communicate the same expectations to their own subcontractors. Our procurement decisions take into account not only price and performance, but also labour standards, working conditions, and legal compliance. This wider view supports a more resilient Marylebone cleaning operation and reduces the risk of hidden exploitation within the supply base. Training and internal awareness activities help relevant staff recognise indicators of modern slavery and understand how to respond.

Reporting concerns is essential to our prevention strategy. Employees, contractors, and suppliers are encouraged to report any suspected issue involving coercion, deceptive recruitment, unsafe working conditions, withheld identity documents, or restricted freedom of movement. Reports can be made through internal management channels or through our designated safeguarding process. All concerns are taken seriously, reviewed promptly, and handled discreetly to protect those raising them and anyone who may be affected.

Marylebone Cleaners does not tolerate retaliation against anyone who raises a concern in good faith. We aim to foster a culture in which people can speak up without fear. If a report indicates a possible violation, we investigate proportionately and may involve external specialists where appropriate. This ensures that our response is fair, evidence-based, and effective. Our modern slavery controls are designed not only to detect problems, but also to prevent them from arising in the first place.

We review our working methods, supplier standards, and oversight procedures regularly to ensure they remain effective and relevant. This includes monitoring changes in legislation, industry risks, and operational structures that may affect vulnerability to exploitation. Our annual review process is a key part of this commitment, helping us assess whether our policies, checks, and training continue to meet expectations. The findings are used to strengthen our Marylebone Cleaners policy framework and improve accountability across the business.

Each annual review considers the effectiveness of our zero-tolerance policy, the results of supplier audits, any reports received, and the actions taken to address risks. Where necessary, we update procedures, refresh staff awareness, and reinforce expectations with business partners. By reviewing performance each year, Marylebone Cleaners demonstrates a consistent and practical approach to preventing modern slavery. We remain committed to operating ethically, protecting vulnerable people, and supporting a cleaning service supply chain built on respect and compliance.